What time is check in & check out?

The castle opens its gates every day at 10am. On check-in for Knights Village guests, you’ll be provided with your castle entry tickets and room keys. Knight’s Village guests can enter their lodge from 4pm onwards. If you’re staying in a suite, your Concierge will let you know when your room is ready. Our check out time is 11am with contactless key return — but the castle remains yours to conquer for the rest of the day!

If you are staying at one of our local nearby hotels please check your confirmation for check-in and out information.


Important Information:

  • Please note that upon check-in to the Knights Village accommodation, you will be required to provide a credit/debit card for a pre-authorisation against your room. A set amount will be held and will be released back into your account within 5-10 working days.
  • If you are staying at one of our nearby hotels, a pre-authorisation maybe requested by the hotel. Please speak to our Guest Experience Team if you would like more information. 
  • If you're staying in one of our Tower Suites, our check-in time is from 3 pm and our check out time is 10 am on the morning of departure.