Amending my booking

We understand that sometimes you may need to make changes to your booking.

Should you wish to make any changes to your confirmed break, you must notify us as soon as possible. Whilst we will endeavour to assist, we cannot guarantee we will be able to meet any such requests. Please note, in the event of an amendment, we will need to speak with the lead name on the booking.

Please be aware amendments may incur additional charges. All amendments must be made through our Guest Experience Team. If you would prefer to call a local rate number you will find one at the bottom of your booking confirmation.

Please note that we are unable to make alterations or amendments within 36 hours of ticket entrance date or within 36 hours of the hotel stay.