I've already booked an overnight stay

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Looking to have your confirmation resent, just click here.

Please note: we are unable to deal with any ticket only bookings or questions if you would like to make a ticket only booking or need help with a day visit please click here.

If you're contacting us via email, please note we are unable to provide any quotes, amendments or cancellations.

Our Customer Experience opening hours are:

  • Monday - Friday 9am - 9pm
  • Saturday & Sunday 9am - 5.30pm
  • Bank Holidays 9am - 5.30pm

Please note: we are closed on Christmas Day & New Years Day.