Carers are entitled to free entry to the Castle when booking a Shortbreak. No discount is eligible for the accommodation or extras. To book a carers place you must call our Guest Experience Team to book your Shortbreak.
Please see further information below.
Guests with a disability pay the standard entry fee and are eligible for one free helper if they are unable to manage independently. Any further members of the party will pay full price. Proof of disability will be requested, which may include:
- Disability Living Allowance or Attendance Allowance award letter (dated within the last 12 months).
- Personal Independence Payment letter (dated within the last 12 months).
- A current and valid Blue Badge.
- Letter from GP or consultant (dated within the last 12 months) confirming the need for a full-time carer. This does not need to be a letter of diagnosis.
Please note on some packages/ offers carers discount is not eligible, our Guest Experience team will make sure you are aware of this at the time of booking.