What happens when I arrive at the Castle?

When you arrive we want to help you get the most out of your Knights Village Break. Take a look at the information below as well as some handy tips.

Arriving at the Castle:

  • Our address is Warwick Castle, Warwick, Warwickshire, CV34 6AH. If you need information regarding travelling to us by train, coach or by air. Please see our directions page for more information.   
  •  Use our dedicated Knight’s Village parking bays - 8, 9 & 10, in our Stratford Road Car Park. If you’re visiting the castle on your day of arrival, it’s best to leave your luggage in your car until you check-in to your lodge. Our car park is monitored by our Security team at all times.
  • If you're visiting for the day or need further information please visit our car parking information section. 

Checking In:

  • You can check in to your lodge from 4pm.
  • Following the latest government guidance, our contactless check in procedure will take place outdoors, outside our main Reception area. Only one member of your party should check in and should be prepared to have a non-contact temperature check.
  • You’ll need to bring a valid ID (for the lead name on your booking) and have your booking confirmation to hand. Please be prepared to only use card payments throughout the duration of your visit.

What’s provided:

  • Your lodge will be ready from 4pm onwards, fully set up and ready to sleep all members of your party, that includes any travel cots and additional bedding required for sofa beds that you have requested. 
  • You’ll be given a token for free car parking on check-in and access to unlimited WiFi for the rest of your stay. All our lodges come with a TV, tea & coffee making facilities and a hairdryer.

What to bring:

  • Bring a pen (to check-in) along with your booking documents. Some of our guests like to bring a small electrical torch (no oil lamps or naked flames) or a nightlight for little ones. Just don’t forget to pack your slippers, teddy bears and battle skills!

Entertainment:

  • Meet Warwick Castle’s real-life Knights in a range of evening activities, designed to keep the whole family entertained. Join them outside (within the Knight’s Village grounds) between 6:00-8:00pm.

Departure:

  • Our check out time is 11am. You should post your room keys in our contactless check-out box outside the Reception in Knight’s Village. When your medieval adventure comes to an end, insert the token into the barrier at the car park exit gates (your car parking token will be provided inside your information pack when you check-in).